Last Updated: January 2026

Livezx Privacy Policy — Your data is safe with us

livezx-'s highest priority is protecting your personal data. Read this policy to learn exactly how we collect, use, and safeguard your information.

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SSL Encryption
256-Bit Security
🚫
No Data Selling
Never to third parties
👁️
Transparent Policy
No Hidden Information
✏️
Data correction
Your Rights Are Protected

This Privacy Policy livezx- applies to all members registered and using the platform's services. By using the platform, you are agreeing to this policy. For any questions Help Center Use.

1 Introduction & Consent

livezx An online Sports Betting and Live Casino platform serving users in Bangladesh. We place the utmost importance on the privacy of our members.

This privacy policy explains in detail how livezx What types of information are collected, why they are collected, how that information is used, and what rights members have. By creating an account or using the platform's services, you are voluntarily consenting to this Privacy Policy.

Our privacy policy applies when you browse the website, open an account, make a deposit, place a bet, or livezx-'s services. If you do not agree with this policy, please refrain from using the platform.

2 What Information We Collect

livezx Two types of data are collected from members — information you provide directly and information collected automatically.

Information Provided Directly by You:

Full name Date of Birth Email address Mobile number Residential Address Payment Information Copy of ID Document

Automatically collected data:

  • IP address and device information (device type, operating system, browser version).
  • Website browsing data — pages visited and time spent on each page.
  • Login time and location data.
  • Betting history and transaction records.
  • Information collected from cookies and similar tracking technologies.

We never store your password in plain text. Passwords are always kept as encrypted hashes.

3 How We Collect Information

livezx Information is collected through various methods, each designed to be transparent and with members' best interests in mind.

Method What Is Collected Why it's needed
Registration Form Name, email, phone, date of birth Account creation and verification
KYC Verification Identity document, proof of address Identity Verification
Payment processing Mobile Banking Number Processing Transactions
Cookies Browsing history, preferences Improving Your Experience
Support Contact Chat/email messages Issue resolution

4 Purpose of Data Use

livezx Your data is used only for specific, defined purposes. We never misuse it or use it for unnecessary reasons.

  • Account management: Your information is used to create, manage, and secure your account.
  • Identity verification: Data is used in the KYC process to prevent fraud and verify age.
  • Transaction processing: Payment information is used to securely process deposits and withdrawals.
  • Customer Support: Your contact details are used to resolve your issues as quickly as possible.
  • Service improvement: Data is used to analyze usage patterns and improve the platform.
  • Promotions & Offers: Relevant bonuses and promotions are shown based on your preferences.
  • Legal Obligation: Certain data must be retained to meet regulatory requirements.
  • Security Assurance: Data is analysed to prevent cyber fraud and account hacking.

We never sell your information to third parties for advertising purposes. livezxYour data is not used outside of -.

5 Data Sharing Policy

livezx-'s core principle is to keep your information as contained within our platform as possible. However, there are certain situations where data may be shared:

  • Payment Processors: Limited information is shared with Mobile Pay, Nagad, and Rocket solely to process transactions. This data is used only for transaction verification.
  • Legal Obligation: We are legally required to disclose data if ordered by a court or directed by a government authority.
  • Fraud Prevention: Limited data may be shared with security partners for fraud detection purposes.
  • Technology service providers: Cloud and server providers used to operate the platform work under strict confidentiality agreements.

Your information is never shared with any third party for purposes other than those listed above. livezx Your information is never sold, rented, or exchanged.

6 Cookies & Tracking Technologies

livezx-'s website uses cookies and similar technologies to enhance your browsing experience.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
  • Functional Cookies: These cookies are used to remember your language preference and display settings.
  • Analytics Cookies: To understand which pages are most visited. This data is completely anonymous.

You can manage cookies through your browser settings. However, disabling cookies may affect certain features on the site. The steps to change cookie settings vary by browser.

7 Data Security Measures

Protecting Your Information livezx Industry-leading security standards are in place. Our layers of protection include:

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
  • Data encryption: Sensitive data stored on our servers is kept in encrypted form.
  • Access Control: Only authorized personnel are permitted to access specific data.
  • Firewall Protection: Modern firewalls are in place to protect against cyber attacks.
  • Regular Security Audits: Security measures are reviewed on a regular basis.
  • Two-Factor Verification: Suspicious login attempts require additional verification.

Keep in mind, though — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.

8 Data Retention Period

livezx Your data is not retained beyond what is necessary. However, certain information may be kept for a specified period to meet legal obligations and business requirements.

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction records: Retained for up to 5 years to meet legal requirements.
  • KYC documents: Retained for up to 3 years after account closure.
  • Betting History: Retained for 2 years for dispute resolution purposes.
  • Support Contact: Retained for up to 1 year.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

9 Your Rights

livezxAs a member of -, you have a number of important rights over your personal data. We fully respect each of these rights.

  • Right to access your data: If you'd like to know what information we hold about you Help Center- to submit your request.
  • Right to Rectification: If any of your information is incorrect, you may request a correction.
  • Right to erasure: In certain circumstances, you may request that your data be deleted. However, some data may not be erasable due to legal obligations.
  • Right to object to processing: You may object to the processing of your data for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time by submitting a request.

To exercise any of these rights, email us at support@livezx.ws or Help Center-. We will respond within 30 business days.

10 Minor Protection

livezx Strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect or store any information from minors.

If a parent or guardian believes their child under the age of 18 has created an account, please contact our support team immediately. We will close the account right away and delete any data collected.

Parents and guardians are responsible for ensuring their children do not access this platform.

11 Policy Updates

livezx This privacy policy may be updated as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, registered members will be notified in advance via email or SMS. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy.

12 Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us:

  • Email: support@livezx.ws
  • Live chat: Click the chat icon on the website (available 24/7)
  • Help Center: Help Center Visit Page

We aim to respond to all requests within 48 hours. More complex matters may take a little longer, but we're always committed to providing the best support we can.


Why is your data safe with livezx?

Learn about the core pillars of our data protection

🔐
Bank-Grade Encryption

livezx256-bit SSL encryption is used at — the same technology trusted by major banks and financial institutions. Every transaction you make is fully protected.

🚫
Your data is never sold

Your Personal Information livezx Never sold or rented. Your data is never passed on to advertisers.

✏️
Right to Correct Your Information

You can request to view, correct, or delete your information at any time. livezx Member rights are always respected.

👁️
Full Transparency

What data is collected and why — it's all clearly laid out on this page. No hidden details, no ambiguity.

🛡️
Regular Security Audits

livezx-'s security team conducts regular system audits. Any vulnerabilities identified are addressed immediately.

⏱️
Quick Response

We respond to all data-related requests within 48 hours. Bengali-language support is always available.


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Start Betting Safely

livezx- your information is completely secure. Now that you've read our Privacy Policy, open an account with confidence and enjoy the best betting experience in Bangladesh.

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